Privacy Policy

Overview

Smarter Digital Solutions LLC ("Smarter Digital", "we", "us" or "our") is committed to protecting your privacy. This policy explains what personal data we process, why we process it, and the choices and rights available to you. It applies to our website and the products and services we provide.

We are a software company with operations headquartered in Barcelona, Spain. For any questions about this policy, contact us at info@smarter-digital-solutions.com.

Information we collect

We collect information you provide directly and information generated automatically when you use our services:

• Contact & account data — name, work email, company and any message you send through our forms.
• Usage data — pages viewed, features used, device and browser information, and approximate location derived from your IP address.
• Cookie data — identifiers and preferences set through cookies and similar technologies, as described in our Cookie Policy.
• Customer content — data your organization chooses to process within our platform, handled under your instructions.

How we use your information

• To provide, operate, maintain and improve our products and services.
• To respond to demo requests, inquiries and support needs.
• To send service communications and, where permitted, relevant marketing you can opt out of at any time.
• To analyze usage so we can secure, troubleshoot and enhance the platform.
• To comply with legal obligations and enforce our agreements.

Legal bases for processing

Under the GDPR, we rely on the following legal bases:

• Consent — for non-essential cookies and optional marketing communications.
• Contract — to deliver the services you or your organization request.
• Legitimate interests — to secure, operate and improve our services, balanced against your rights.
• Legal obligation — where processing is required to comply with applicable law.

Sharing & international transfers

We do not sell your personal data. We share it only with trusted service providers who process it on our behalf under contract, and where required by law. These providers are bound to appropriate confidentiality and security obligations.

Where data is transferred outside the European Economic Area, we use recognized safeguards such as the European Commission's Standard Contractual Clauses to protect it.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, resolve disputes and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

Your rights under GDPR

Subject to applicable law, you have the right to:

To exercise any of these rights, email info@smarter-digital-solutions.com. We respond within the timeframes required by law.

Security & changes

We use encryption, access controls and ongoing monitoring to protect personal data. No method of transmission or storage is completely secure, but we work continuously to safeguard your information.

We may update this policy from time to time. Material changes will be highlighted on this page, and the "last updated" date will be revised accordingly.